Personal Online Banking

Questions about Online Banking and Bill Pay?

Visit a Branch Location near you, or
Contact our Customer Care Team.

You may also call 800-794-2070 and we will be happy to assist you.

Personal Online Banking

Welcome to Bridgeview Bank's Online Banking Center. We’re your 24 hour a day, 7 day a week, 365 day a year banking partner that puts you in control of how, where, and when you bank. It’s the ultimate banking convenience. Click the tabs below to learn more about online banking with Bridgeview Bank.

Personal Online Banking is free, secure, and easy to use. Get started now and Sign-up for Online Banking and Bill Pay.

For details about all of the ways Bridgeview Bank is working to protect your online security, personal information, and identity, please Click Here.

Personal Online Banking

With Bridgeview's online banking services, we deliver the 24/7 access and the tools you need to help simplify and manage your finances. Bridgeview Online Banking is available to any Personal Checking or Savings account holder. With Online Banking customers can:

  • View account balances and transaction details
  • Schedule transfers between accounts
  • Set-up account alerts to notify you when checks clear, account transfers are successful or when accounts fall below a certain balance
  • Make loan payments
  • View loan and CD balance information
  • Export account information into Microsoft® Money or Intuit® Quicken personal finance management software
  • Pay bills online
  • Search for cleared checks
  • View images of cancelled checks
  • Reorder checks

Log in to Personal Online Banking

Use our secure network to enroll for Personal Online Banking

View our Personal Online Banking Demo

Online Bill Pay

With Bridgeview's Online Bill Pay services, you can bill your bills on-time and online. Both our Personal and Business Online Banking services feature convenient and easy-to-use bill payment options that enable you to pay many of your bills and recurring expenses online. In addition to saving valuable time, and the headaches that come with paying monthly bills, you’ll have access to an electronic history of your payments, letting you know what bills you paid, when you paid them, and for how much.

Online bill payment is offered free of charge with eligible personal accounts.

How to Enroll:

1.) You must be a current Bridgeview Online Banking user with a User Name and Password
2.) Log-in to your Online Bank Account
3.) Click the "Bill Payment" link in the left navigation bar
4.) Complete online enrollment form by following the instructions provided during the enrollment process

eStatements

Say goodbye to paper and use eStatements! No more paper bank statements to clutter your mailbox or desktop. Bridgeview Bank offers all Personal Online Banking customers free, smart, and secure eStatements. They're FREE. They're EASY. They're EFFICIENT. They're ECO-FRIENDLY.

Getting Started with eStatements

For current Personal Online Banking customers, simply Log-in to your online banking account and click the “Statements” tab. After reading the eStatement information, click “I Agree” and you’re done! At the beginning of your next statement cycle, you will receive your first eStatement and see the last 18 months of statements. You must be a Personal Online Banking customer in order to receive eStatements.

Online Banking is an easy, safe and secure way to manage your money, pay bills and see account activity immediately-- 24/7/365. Here’s a quick look at some of the features we offer when you enroll in Bridgeview Online Banking:
•    Immediate access to your banking information
Your deposits and withdrawals (not including ATM transactions which experience a delay) appear on your screen at virtually the same moment they are posted, providing you with the most up-to-date information on your accounts.
•    Future and repeating transfers
You can schedule a one-time transfer between Bridgeview Bank accounts, or schedule transfers to automatically occur on a regular basis. It’s a great time-saver, easy to set up, and a great way to make sure transfers are made on schedule.
•    Expanded online bill payment
Have you experienced the convenience of paying bills online? Signing up is as easy as signing on. This hassle-free option is a great way to pay mortgages, car payments, utility bills, insurance premiums and other recurring expenses. You decide which bills to pay and from what account(s) you would like to pay them. It’s as simple as that.
•    Account alerts
Want to know when a certain check clears or when your balance reaches a pre-set amount? You can set up to seven different alerts that trigger an automatic e-mail message to you. Another great tool for managing your cash.

Got a minute? That’s all it takes to enroll online. Click here to enroll online or stop by any of our banking centers and we’ll be happy to assist you in the enrollment process. You will need to have certain account information available, so be sure to have a recent bank statement handy to expedite the process.
 

Whether you are an experienced computer user or new to the Internet, Bridgeview Bank has made it easy to bank online. We’ve clearly labeled all of the features and created easy-to-follow screen prompts to make your online banking experience easy, effective and enjoyable. It’s so simple, in no time you’ll be navigating around online banking like an old pro.

If you have any questions while you are banking online we offer 3 different ways to get help.
1.    ‘Help’ screens are located on every page to assist you with your online banking.
2.    We offer 24-hour online banking customer support to help you with questions any time, night or day. Contact Online Banking Support at 1-866-873-9577.
3.    There is a message center that allows you to send us questions via email. We’ll respond to you within 24-48 hours.
4.    Contact our Customer Care Center at 1-800-794-2070 during regular banking hours.

No, Bridgeview Bank does not charge for using Online Banking and/or Bill Payment Services. In the event that you do not log into your Business Online Banking account for 12 months, your Online Banking profile will be deleted.

Read through the following to see if any of these could be the problem:
•    Make sure you have your last bank statement available and follow the enrollment instructions step by step.
•    All information you enter must be EXACTLY as it appears on your last bank statement. Any discrepancies will force your application into a pending status. It can then take 48 to 72 hours to process.
•    If you get a PENDING message, DO NOT RE-ENROLL (it will delay the process of establishing your online banking account.)This message may have appeared because some of the information you entered did not match data in our system (such as address, balance on your last statement, etc.) When a Pending message is displayed, it typically takes 48 to 72 hours to create your account. You will be contacted via email once your account is established.

All information you enter must be EXACTLY as it appears on your last bank statement. Any discrepancies will force your application into a pending status. It can then take 48 to 72 hours to process.
•    If you get a PENDING message, DO NOT RE-ENROLL (it will delay the process of establishing your online banking account.)This message may have appeared because some of the information you entered did not match data in our system (such as address, balance on your last statement, etc.) When a Pending message is displayed, it typically takes 48 to 72 hours to create your account. You will be contacted via email once your account is established.
 

Termination or Discontinuation—In the event you wish to discontinue any or all of your online banking and bill payment services, written notice must be sent to:

Bridgeview Bank Group
Customer Care Center
4753 N. Broadway Ave 
Chicago, IL 60640

Written notice must be supplied 10 business days prior to the actual discontinuance date. Since cancellation requests take up to 10 days to process, you should cancel all outstanding payment or transfer orders in addition to notifying us of your desire to terminate the service. We will not be liable for payments or transfers not cancelled or payments or transfers made due to the lack of proper notification by you of service termination or discontinuance for any reason.

The following could be some reasons why:
•    Did you know your password is Case Sensitive? Make sure your Caps Lock Button is off.
•    Log in problems are frequently typos - Type Slowly!
•    If you're using the keys on the right side of your keyboard, make sure your Number Lock Button is on.
•    If you forgot your password, contact Online Banking Support at 1-866-873-9577. A representative will be happy to assist you and/or reset your password.

As a security measure, you will be asked to reset your password every 90 days.

If some of your accounts are not listed, please contact our Customer Care Center at 800-794-2070 and they can assist you in enabling additional accounts for online access.

Online Bill Pay is a service that allows you to set up bill payments to businesses and individuals. Once you enter a payment instruction in the system, the request is submitted to Bill Payment Services 8:00 p.m. CST (Central Standard Time), Monday through Friday. The following business day, your payment is sent electronically or by check.

Yes, you will be able to schedule online bill payments if all the information is entered correctly during the enrollment process. If additional information is required, we will contact you within 48 to 72 hours.

You can pay bills from your Bridgeview Bank Checking account(s).

If you would like to use more than one account to make bill payments, you can set up additional bill payment funding accounts on the Account Preferences screen by clicking the box under Bill pay Account.

If the account in which you currently pay your bills from has pending payments, you should select a new account from the menu for the bill payments before changing the current account. You MUST have at least one account set up as the bill payment account in Account Preferences at any given time.

Online bill payments may only be made to a United States payee (which includes Guam, Puerto Rico, U.S. Virgin Islands, and international U.S. military bases) in United States dollars.

No. Your payees do not need to do anything different to process online bill payments. Online Bill Pay uses an ACH (Automated Clearing House) electronic network or a paper check to make your payments. Your payment information is clearly indicated on each transaction.

Use the "Pay Someone" function on the Make Payments page

Immediately once the new payee is entered.

When you conduct a Payee Search, electronic payees are indicated by a message under Payee Name that the payee “Provides EPayments”.  Also, when a bill payment is made electronically, a little “e” is displayed on the “Make Payment” screen. If only the payee’s name appears under Payee Name, that payee currently accepts only paper check payments, and a picture of a check is displayed.

Yes, you can make multiple payments to the same payee on the same day as long as the payment amounts are different. For your protection, the system will not pay duplicate items for the same payee on the same day.

To change any payee, click on the payee and choose "View/Change Payee Details".

To delete any payee, click on the payee and choose "Delete Payee".

Your payee will receive either an ACH (Automated Clearing House) electronic payment or a paper check. In either case, the payment lists the information that you have provided, such as your name and account number with the payee, so the payee can properly credit your payment.

Minimum payment “lead times” will be provided based on whether the payee accepts electronic payment (designated by an “e” symbol) or paper check payment (designated by a paper check symbol). Payments to electronic payees should be scheduled a minimum of 3 days before the payment due date. For paper check payments, payments should be scheduled a minimum of 5 days before payment due date.

Payments cannot be made in foreign currency or to international payees. For payments to U. S. government agencies, Online Bill Pay has limited ability to research any issues that may arise due to the government’s strict adherence to the Consumer Privacy Act. Online Bill Pay will not be responsible for any late fees or penalties that may be incurred by these types of payments.

You may schedule a one-time future payment up to 364 days in advance.

Cut off time is 8:00 p.m. CST. Any new bill payments entered by that time will be accepted for processing that day, unless they are future dated, in which case they will remain in the pending queue until 8:00 pm CST on that date. Payments entered after this cutoff will be processed on the next business day.

Bill payment reporting is not “real time.”  Activity reports do not reflect bill payment activity until the day following the activity.

Payments are processed Monday through Friday excluding holidays

If the payment is still pending, changes can be made. However, once the payment has been transmitted, you can no longer make changes to or delete payments

You can cancel or modify your payment online at any time before the cutoff time of 8:00 p.m. CST on the payment transaction date.

For a future dated payment this should be the date that you want your payment to be transmitted. This is the date the payment is extracted for processing.

Call the Online Banking Customer Care Center at 1-866-873-9577 who will research your payment.

Call the Online Banking Customer Care Center at 1-866-873-9577 to request a copy of a bill payment check.  A fee may apply.

The Online Banking Bill Payment system does not allow multiple recurring bill payments to be set-up for the same payee. If this is attempted, when you try to set up the second payment with the same payee, there will be no option to set the payment as recurring. You will only have the option of a one time payment. You could set up a second payee to the same vendor and set up another recurring payment to this payee.

You can go into Pending Payments and edit the pending payment amount. If one of the payments has already been made, the start date of the recurring pending payment will need to be changed, because the date would be in the past. The start date should be changed to the date of when the next payment should be processed, and then change the amount. This change will only affect the payments that have not yet been made.

When you schedule a single payment, the Transmit Date field populates with the current date. When a scheduling payments using the Pay Many feature, the Transmit Date fields are filled in with a date. If you click on the calendar widget next to the Transmit Date Field within the Pay Many Option, it will open with the current date, but you must click on a date to fill the field. The reason for not pre-filling the date on the Pay Many screen is to allow you to schedule payments for different dates.

Yes, the maximum online bill payment amount is $9,999.99 per day.

eStatements are electronic copies of your account statements that are viewable online. By simply logging into Bridgeview Bank Business Online Banking, you can view your saving and checking account statements in an easy-to-read and print format. eStatements include all of the same information you receive in your paper statements with none of the hassle associated with filing and/or disposing of piles of paper.

Each month an email will be sent to you notifying you that your eStatement is ready for you to view. Once you receive this notification, simply log into Bridgeview Bank’s Business Online Banking and view your eStatements.

You can download and save your eStatements in a secure place on your computer or a disk, eliminating the need for messy paper files.

Each month you will receive an email notifying you that your eStatement is ready for you to view. When you log into Bridgeview Bank’s Business Online Banking your eStatements will be waiting for you.

No. eStatements are available free of charge for Bridgeview Bank Business Checking and Savings account customers. To learn more about our business accounts and eStatements, please contact a personal banker or call our customer service center at 800-794-2070.

Yes. There is no charge for changing back to paper statements.*
*Fees may apply based on account type.

With Bridgeview’s eStatements offering your initial view will contain a maximum of 13 months. For your convenience you can download and save your eStatements in a secure place on your computer or disk, eliminating the need for messy paper files.

Yes. Up to 13 months, based on actual time enrolled with eStatements.

As with paper statements, if you find a discrepancy with your eStatements we ask that you contact our customer service center immediately at 800-794-2070.

Sign-up for Online Banking

Click Here to use our secure network to enroll for Online Banking with Bill Pay option.

How to Enroll:

1.) Click here to visit our secure enrollment page
2.) Establish your User ID and Password
3.) Complete your enrollment by following the instructions provided during the enrollment process
4.) You will be able to access your accounts immediately if all information is entered correctly during the enrollment process

What You Need to Enroll:

1.) A Bridgeview Checking or Savings Account
2.) A valid E-mail address
3.) Your most recent paper bank statement

Sign-up for Online Bill Pay (existing Online Banking users only)

How to Enroll:

1.) Log-in to your Online Bank Account
2.) Click the "Bill Payment" link in the left navigation bar
3.) Complete online enrollment form by following the instructions provided during the enrollment process

What You Need to Enroll:

1.) An existing Bridgeview Bank Online Banking user ID and Password
2.) You will be able to complete online bill payments immediately if all the information is entered correctly during the enrollment process. If additional information is required, we will contact you within 2-4 business days.