Security Policy

Questions about our Security Policy?

Visit a Branch Location near you, or
Contact Customer Care at 800-794-2070.

Customer Care Call Center Hours:
Monday - Friday: 8:00AM to 5:00PM
Saturday: 8:00AM to 1:00PM

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At Bridgeview Bank, our first priority is protecting your sensitive personal information. We adhere to strict bank-wide security procedures to safeguard your accounts, and we work to proactively detect and prevent fraud. Bridgeview also utilizes advanced Internet banking security technology to ensure your privacy and protect your identity.

Here are just a few of the ways we protect you and your accounts:

  • We deploy physical safeguards, including state-of-the-art security systems and 24/7 video surveillance, to strictly control access at all of our facilities.
  • Our online banking platform will automatically log you out of Internet banking after 15 minutes of inactivity. This timed log-off reduces the risk of unauthorized access to your account from an unattended computer.
  • Our computer network is protected by a secure firewall that we monitor continuously. We regularly test and update it to ensure our systems – and your information – stay secure.
  • We use encryption processes to protect you while using our online banking services. The “closed lock” icon in your browser lets you know that your information is being encrypted.
  • We monitor accounts for suspicious transactions to provide fraud protection sooner – and to better protect your identity and account information.

E-mail and Text Message Security.

Many scams appear as e-mails or text messages that mimic communications from a financial institution or bank, government agency, or other well-known/reputable entity designed to trick consumers into revealing private information. This scam is called “phishing,” and the number of victims is on the rise. Protect yourself and NEVER use e-mail or text messages to send sensitive personal information, your social security number, or any account information.

Bridgeview Bank Will Never:

  • Send an e-mail or text message that requires you to enter personal information directly into the message.
  • Send an e-mail or text message threatening to close your account if you do not take the immediate action and/or provide personal information.
  • Send an e-mail or text message asking you to reply by sending personal information.
  • Send an e-mail or text message asking you to enter your User ID, password or account numbers into an e-mail, message, or unsecure webpage.

If you receive a suspicious e-mail, or any type of message asking you to supply personal information, DO NOT reply, click on links, or enter personal information of any kind. You can report suspicious e-mail to Bridgeview Bank by us by calling customer care at 1-800-794-2070, or e-mailing